Client Delight
At Allegro Response Teleservices, we exceed our clients' targeted metrics.
Numbers!
We know tangible numbers make clients happy. Having solid data is the only way to accurately analyze whether goals have been met. Allegro Respose Teleservice uses a flexible operations platform to ensure data capture with the capability to make changes on the fly. Our platform can be set up to perform any kind of financial transaction in real time.
Allegro Response Teleservices reporting module ensures you and your vendors have data when you need it. Our online reporting and listening capabilities are critical for success. Our standardized reports supply several conversion views, and can be customized to your specific needs during the set up process.
No Scrubbing!
At Allegro Response Teleservices, we’re frank with our clients. You will know the number of calls that came in, original phone numbers, and how many orders were received. We tell it like it is. We don’t deduct prank calls, short calls or wrong numbers - unless you want us to.
Continuous Improvement
Our Quality Assurance team believes in daily improvement. We don’t stop once your conversion goal is reached. We listen to our agents and find ways to improve for even better results. Our goal is to shatter industry standards. If we convert a soft offer at 35%, our team wants to get to 45%. And that turns your campaign into a home-run!
The Supervisor Team
Every member of Anexa Direct’s supervisor team is bilingual. This allows us to effectively deal with any language difficulties. Each supervisor is trained by the Direct Response Academy on how direct response campaigns work, the key role the call center plays, and how this is applied in Allegro Response's operations.
The Management Team
The Allegro Response Teleservices management team has accumulated over 50 years of direct response experience, with much of our experience coming from the client side of the business. The team cares about every customer who calls, and achieving every one of our clients’ goals.
You can count on Allegro Response Teleservices to have the very best:
- Operations platform and reporting modules
- Honest, accurate numbers
- Dedicated quality assurance team
- Bilingual supervisor team
- Experienced management team with Direct Response expertise
Continuous better results. Why not give your campaign or product every chance for success? Daily improvement is our mantra and we want to show you our capabilities.
For more information, call Greg Sarnow at 800.540.2446 or email at greg@allegroresponse.com.